Campus is supplying Adobe Pro software licenses for 2023 rather licensing at the school level. If Creative Cloud Suite is needed please have a KFS account number ready for entry.
Please start by going to http://adobe.oit.uci.edu and requesting the appropriate license for your needs. Without this, you will be only have a trial license. Computing can no longer issue the licenses as it's ONLY a self-service process now.
For renewal of a license the same process is done from above. There is no need for installation after a renewal or first time license request for Adobe Pro. ALL SOCIAL ECOLOGY computers have Adobe Pro preinstalled for your use.
If Creative Cloud Suite was selected and paid for, self managed users that have administrative access to their machines can install the suite by following this link How to download and install Adobe Creative Cloud Suite. Managed users please email se.computing@uci.edu for installation assistance.
Licenses are for both PC and Mac.
After you are done with the above request:
You will need to sign into Adobe Pro program and it should work like normal. Please follow the instructions below on how to sign in.
- Launch the Adobe Pro program
- Click on “Sign In" on the top right of the Adobe program.
- Then click on “Sign In” when the window appears. (You will be using your UCINet ID and password along with DUO)
- Type in your UCI email on Sign In window then hit “Continue”
- The next window you will select "Company or School Account" and it will take you to the DUO authentication. After that you are all good and will able to use Adobe Pro once again.
IF the error message “This feature is not included in your current Acrobat license” or still getting the message you are on trial version, you will need to do the following in the Adobe Acrobat 2017 program:
- Click on “Help”
- Scroll down to “Sign out (ucinetid/email)” If it does not appear please give it a minute or two for it to populate.
- When the window appears click on “Sign Out”
- Then close/quit Adobe Pro 2017
- Open Adobe Pro 2017
- Then click on “Sign In” when the window appears. (You will be using your UCINet ID and password along with DUO)
- Type in your UCI email in the Sign In window then hit “Continue”
- The next window you will select "Company or School Account" and it will take you to the DUO authentication.
- Wait about 30 seconds for it register and then completely close the program and re-launch
- Hit "Accept" to accept the terms. After that you are all good and will able to use Adobe Pro once again.
If you have any questions or issues please email se.computing@uci.edu