Staff

TeamViewer Remote Support

TeamViewerThe School of Social Ecology computing services provides remote support using TeamViewer. This product allows for us to remotely connect to your computer and provide technical support. TeamViewer allows support technicians to understand and resolve computer problems without having to physically visit your office or bring your computer from home. Using this remote screen-sharing software saves everyone's time and is especially helpful when you need to get a problem resolved quickly.

New Hire Request

Please Note:

This form helps to ensure that the necessary computing services are setup for new faculty or staff before they arrive at the University. Many of the services require that a UCInetID be established for the new employee which requires them be in the payroll system. Once in the payroll system, they can activate the UCInetID by visiting the web site https://activate.uci.edu/

Please fill out the form below and specify which services should be made available to the new employee.  If the UCInetID is not yet established, please let us know as soon as it's activated so we can finish with the requested access.

For questions about activating a UCInetID, contact the Office of Information Technology at (949) 824-2222 or oit@uci.edu

 

Windows 7 support by Microsoft ended as of January of 2020

Windows 7Windows 7 support by Microsoft has now ended as of January of 2020. Microsoft will no longer provide security updates or support PCs running Windows 7. This puts most of the Social Ecology computers at risk.
 
We have created an upgrade program for current Windows 7 computers. Unfortunately, through our testing with common Social Ecology programs, some computers may not run well enough to qualify.  Below we have listed the minimum requirements that are needed to have a fully functional Windows 10 computer.

Critical vulnerability in older Windows systems

Windows 7You may have received a UCI ZotMail about a flaw that has been discovered in Windows Remote Desktop Services on older Windows machines. Please update your Windows 7 system as soon as possible.

This vulnerability does not require any kind of login, so it can spread very quickly among campus systems. It is vital that anyone on campus using an earlier version of Windows apply the patch as soon as possible. 

 

Multi-Factor Authentication

DUO MFAMultiFactor Authentication (MFA) is a two-step process that requires both a password and a second verification using a smartphone or a small token device that you carry with you. The University of California is adopting an MFA product called “Duo” and most UC campuses now require it to access institutional resources or soon will.

The campus is expected to transition to DUO MFA by October 15, 2019.

For assitance setting up DUO MFA please visit: https://www.oit.uci.edu/mfa/

 

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