Computing Services

HelpWelcome to the Social Ecology Computing Services web site. We provide information technology, facilities and support to help the faculty, staff and students of the School of Social Ecology at the University of California, Irvine meet their learning, teaching and research goals. For assistance you may find answers here on our web site or feel free to contact our office. Submit a request via our web site or you may contact our office by calling (949) 824-8202 or sending email to se.computing@uci.edu.

Computing Support Service Levels

Computing Services offers the following levels of support

  1. Standard Support: User(s) agree to use SE Computing as their only support to fully maintain their computer and agree to run the system with limited rights.  
     
  2. Limited: SE Computing will support the hardware aspect of the machine while under manufacturer warranty, but will neither cover the service shipment costs nor delivery for service for non-Dell products.  User(s) will take software responsibility of the machine. This includes operating system and application(s) updates, installation of peripherals, and installation of needed software. Upon malware or virus detection, SE Computing will wipe the machine back to the original state.    

    *UCI licensed software maybe installed by SE Computing. If issues arise during installation from other software issues i.e. computer is out of date with updates, other software(s) need updating. User will need to address those issues first in order to complete installations*
     

  3. None: User(s) will take full rights/responsibility of their equipment. Installations, updates, hardware setups, and or warranty dispute(s) will be taken care of by the user.  No “SE Tech” account will exist.

Statistical Software

Statistics

Purchasing options:
You can either purchase these through Social Ecology (webform required see link below), on campus through the Office of Information and Technology (OIT) or directly from IBM (this will forego our license discount).

** Please fill out the form. The form is required in order to obtain a license lease through SE Computing. **

Windows 7 support by Microsoft ended as of January of 2020

Windows 7Windows 7 support by Microsoft has now ended as of January of 2020. Microsoft will no longer provide security updates or support PCs running Windows 7. This puts most of the Social Ecology computers at risk.
 
We have created an upgrade program for current Windows 7 computers. Unfortunately, through our testing with common Social Ecology programs, some computers may not run well enough to qualify.  Below we have listed the minimum requirements that are needed to have a fully functional Windows 10 computer.

Purchasing Computer Equipment

All computing equipment paid for with University funds needs to be approved by our office before any purchases are made.  We check to make sure any equipment you are considering will work within the limits of the campus network and that it will effectively meet your needs.  In some cases we have access to better equipment at a lesser price.  If you are planning on purchasing new computer equipment, please email Computing Services at se.computing@uci.edu with specific details about what you would like to buy, and we will advise and/or prepare an e-quote. All Computing Support e-quotes include warranties.  Keep in mind all purchases, must include a 4 year warranty (PC) or AppleCare+ for Education (Mac).