Faculty

TeamViewer Remote Support

The School of Social Ecology computing services provides remote support using TeamViewer. This product allows for us to remotely connect to your computer and provide technical support. TeamViewer allows support technicians to understand and resolve computer problems without having to physically visit your office or bring your computer from home. Using this remote screen-sharing software saves everyone's time and is especially helpful when you need to get a problem resolved quickly.

Getting help with the web

We have various documentation available for getting help with the web in the School of Social Ecology.

Please see the subjects below:

Statistical Software

Important Notice

Note from OIT: Since summer 2024, all software orders must be approved by the fiscal officer of the account number provided.
This approval process typically takes 1–2 days.

Out-of-Scope Support

Out-of-Scope Requests

Reviewed based on overall need.

Reviewed based on potential impact to the School or University.

Website Information

Technical Web Support

SE Computing manages the back-end structure of all School of Social Ecology websites.

Training

Training & Software Support

SE Computing offers one-off training sessions for computer and software usage.

Email Lists

SE Computing maintains several lists for sending announcements to different groups within the School of Social Ecology.

BYOD (Bring your own device)

We Can Help With

UCI Email Access

Wi-Fi Setup on personal devices

Printing

Printer Support

The School provides each department with a Xerox Multi-Function Printer for general office use.

Faculty may purchase a Personal Printer using their own funding, if needed.

Buying Software

The campus requires reviewing all software purchases to ensure adherence to security and accessibility requirements. SE Computing can assist with installing, using, and troubleshooting our standard software titles.