TeamViewer Remote Support

TeamViewerThe School of Social Ecology computing services provides remote support using TeamViewer. This product allows for us to remotely connect to your computer and provide technical support. TeamViewer allows support technicians to understand and resolve computer problems without having to physically visit your office or bring your computer from home. Using this remote screen-sharing software saves everyone's time and is especially helpful when you need to get a problem resolved quickly.

Apple M Series Silicon Chips

We are aware that Apple has released its new silicon M chip series.  Currently Apple has made the complete transition to all their computer products.  SE computing will be recommending users checking with software manufacturers, if running specific software outside the standard SE list.  The M series silicon chip currently does NOT support a virtual Microsoft Windows 10 installation via Boot Camp.  Which will hinder many of our users that require this feature via Boot Camp. 

Windows 7 support by Microsoft ended as of January of 2020

Windows 7Windows 7 support by Microsoft has now ended as of January of 2020. Microsoft will no longer provide security updates or support PCs running Windows 7. This puts most of the Social Ecology computers at risk.
We have created an upgrade program for current Windows 7 computers. Unfortunately, through our testing with common Social Ecology programs, some computers may not run well enough to qualify.  Below we have listed the minimum requirements that are needed to have a fully functional Windows 10 computer.

Critical vulnerability in older Windows systems

Windows 7You may have received a UCI ZotMail about a flaw that has been discovered in Windows Remote Desktop Services on older Windows machines. Please update your Windows 7 system as soon as possible.

This vulnerability does not require any kind of login, so it can spread very quickly among campus systems. It is vital that anyone on campus using an earlier version of Windows apply the patch as soon as possible. 


Multi-Factor Authentication

DUO MFAMultiFactor Authentication (MFA) is a two-step process that requires both a password and a second verification using a smartphone or a small token device that you carry with you. The University of California is adopting an MFA product called “Duo” and most UC campuses now require it to access institutional resources or soon will.

The campus is expected to transition to DUO MFA by October 15, 2019.

For assitance setting up DUO MFA please visit: https://www.oit.uci.edu/mfa/


UCI Surveys

Qualtrics is a robust online survey-building tool that is highly customizable and easy to use. With the Qualtrics Research Core, you are able to build and distribute your survey, analyze and report on your results, and collaborate in real-time in an easy to navigate web-based interface.

Qualtrics enterprise licensing is funded through campus partnerships, and is available free of charge to UCI users. All current UCI faculty, staff, and students can access this powerful tool at no cost.

Faculty Encryption Guide

This guide provides an overview of “in-place” or “data at rest” encryption. The focus is on workstation (or desktop), laptop and external drive encryption. This is to protect your information, especially research data, from being accessed by non-authorized people. The focus is not on “data in motion” which means encrypting file transfers on a network, for example.